First off, we hope you never gonna need this, but..
Cycling no matter what level, is an active lifestyle
And in a active lifestyle, accidents sometimes happen! And sometimes it happens to you.
Crashing on the bike is bad enough, but it gets even worse when you damage your precious bike or precious set of wheels!
If you should be so unfortunate to damage your Rebel wheels in an accident, then fear not! We will support you in being back on the bike as quickly as possible – without breaking the bank!
Therefore, we offer a 50% discount on your replacement wheel or wheelset.
TERMS AND CONDITIONS
- The crash replacement policy applies to wheels bought from Rebel- cycling and our partners within the warranty period of the product.
- Posting your crashed goods is at your expense. Therefore, we recommend using a signed for service, as it is your responsibility to ensure the goods arrive at us.
- You must be able to provide proof of purchase (Order number or email receipt)
- The replacement offer is only valid for the original purchaser.
- Only genuine claims will be accepted (our decision on whether a claim is genuine is final)
- Normal wear and tear or damage due to misuse do not apply to the Crash Replacement Program.
- You will receive a discount code valid for the purchase of a replacement wheel/wheelset of the same description and cost – in the event of the item being out of stock, we will allow you to use the discount against a similar item.
- The discount code cannot be combined with any other offer or promotion deal.
- Please send us an email with your order number and a photo of your damaged wheel/wheelset to make a claim.
We hope that you will never need this, but if it happens, we got you covered!